Delivery & Order Help

Planning a delivery

For current availability, delivery options, and an estimate for your destination, please contact Bells Village with the product, quantity, country, and postal code.

If you are ordering for an event or holiday, share the required arrival date before placing your order. Preparation time and transit time are separate, and carrier estimates can change.

Help with an existing order

If your parcel is delayed or an item arrives damaged, contact us with your order number and a description of the issue. Photographs of the item and packaging help us investigate damage.

Returns enquiries

Please contact us with your order details for help arranging a return. Please review the store’s published refund policy for the applicable terms.